Full-Stack Customer Success Engineer (f/m/x)

Das ist der Job

Hi there!

Darum lohnt es sich

Your future role • Build further features around the AIR MS platform, including our open WebUI-based chatbot, using Python, TypeScript/JavaScript and modern frontend frameworks (React or Vue or Angular) • Collaborate with researchers, clinicians, and internal teams to translate user needs into practical technical solutions and enable effective platform use • Maintain the software stack up-to-date and ensure reliable, stable deployments across environments • Help integrate in-house fine-tuned, medical-data-aware LLMs and agentic APIs to streamline research and translation workflows What you need to succeed • Bachelor’s or Master degree in Computer Science, Software Engineering, or equivalent professional experience • 2+ years of full-stack development experience, including Python/FastAPI (backend) and TypeScript/JavaScript (frontend) • Hands‑on experience with modern frontend frameworks (one of: React, Vue, Angular) • Ideally working experiences integrating or deploying LLM or AI • Strong collaboration skills to work across engineering, product, and research teams • Strong communication skills in English (C1) Why you will love working with us • High level of personal responsibility and creative freedom • Work on socially impactful projects in the healthcare sector • Collaboration with leading partners from research, technology, and healthcare • A diverse, interdisciplinary, and international team working across three locations (Potsdam, Berlin, and Singapore) • Flexible working models with the option to work from home • Permanent employment contract with 30 days of vacation • Attractive employee benefits, e.g. private supplementary health insurance, public transport ticket Good to know • We especially welcome applicants from the LGBTQI+ community, people with a migration background, people of color, and individuals with neurodiversity, disabilities, or chronic illnesses to the team. • If you need support or special assistance during the application or interview process due to a disability, please feel free to let us know and we are happy to accommodate you as much as possible. • Please enclose your complete documents (CV, Github Account, Work sample) with your application. • For this position it is important that you are able to regularly be present in our Potsdam and/or Berlin office Are you eager to work at the intersection of AI, research, and real-world impact?

At Data4Life, we empower researchers and public-health partners by building secure, compliant, and high-impact digital solutions.

As we expand our AI-enabled research platforms, including our AIR MS chatbot, integrated LLM solutions, and developer tooling, we are looking for a Customer Success Engineer who combines strong technical skills with a deep understanding of user needs.

In this role, you will act as a technical enabler for researchers and clinicians, helping them successfully adopt and use AI-powered tools in a regulated health environment.