IT Support (Munich, Germany)

Das ist der Job

This is a fully office-based position.

Darum lohnt es sich

Job SummaryJoin our growing team in Munich and take your IT support (fully office-based) career to the next level! As an IT Support Specialist, you'll have the opportunity to work with cutting-edge technologies, collaborate with international colleagues and develop your skills in a dynamic and global environment.

ResponsibilitiesAdministrate user accounts for network, e-mail, and other applications;Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;Identify, research and resolve technical problems of IT equipment and software applications;Respond to IT tickets, telephone calls, e-mails, and requests for technical support; andDocument, track, and monitor problems to ensure timely resolutions; andCommunicate and collaborate with a regional/global IT team members.QualificationsBachelor’s Degree in Computer Science or Information Technology;Preferbaly 2+ years' experience in a help desk or IT Support role; andExperience with Exchange Server Tools, Office 365 and other cloud-based applications a plus.Medpace OverviewMedpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries.

Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.Why Medpace?When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.Purpose-Driven WorkWork alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellenceCollaborative CultureContribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.Leadership throughout Medpace is both accessible and approachableContinuous Growth & DevelopmentOffice based environment with on-site mentorsDefined career paths with clear advancement opportunitiesIndustry renowned onboarding and training programs designed to accelerate professional developmentOngoing training and continuous learning opportunities throughout your careerAn environment that encourages employees to influence change, contribute ideas, and grow quicklyOther Employee BenefitsCompetitive compensation programs that recognize and reward performanceComprehensive health, wellness, retirement, and PTO benefitsOffice based culture with occasional WFH that provides flexibility for eligible positions after trainingCompany-sponsored social events Please note benefits may vary based on country.

What to Expect NextA Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research.

We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective.

While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.Job SummaryCategory: IT Infrastructure & Support