IT Support Specialist (m/w/d)

IT Support Specialist (m/w/d) at expertplace solutions GmbH

berlin, Berlin, Germany - Full Time

Start Date

Immediate

Expiry Date

22 Dec, 26

38000.0

Posted On

23 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Description

About this job

Are you an IT professional who finds solutions quickly and enjoys supporting colleagues with technical questions? Then this could be your next job!

We are looking for an IT Support Specialist (m/f/d) for our industrial client in Zülpich as soon as possible.

This is what awaits you

• Support and administration of the Windows IT environment
• Point of contact for users in 1st and 2nd level support
• Handling of incidents and service requests by phone, ticket, or directly on-site
• Documentation and tracking of support cases in the ticketing system
• Error analysis and troubleshooting for hardware and software problems
• Support in the network environment (LAN, cabling, connectivity)
• Creation and management of user accounts, groups, and permissions in Active Directory

This is what you bring with you

• Completed IT training, e.g., as an IT specialist in system integration, or comparable experience
• Good knowledge of Windows operating systems and Microsoft 365
• Experience in IT support and with ticketing systems
• Knowledge of Active Directory
• Structured and solution-oriented work style
• Enjoyment of user interaction and a strong service orientation
• Very good German and good English skills

Varied tasks with a high degree of autonomy, short decision-making processes and a modern working environment, a collegial team and direct collaboration with specialist departments, and the opportunity to continuously develop your IT skills.

Sounds interesting? Then I look forward to your message or application. Let's have a casual chat!

• Provided in cooperation with the Federal Employment Agency.

Responsibilities

About this job

Are you an IT professional who finds solutions quickly and enjoys supporting colleagues with technical questions? Then this could be your next job!

We are looking for an IT Support Specialist (m/f/d) for our industrial client in Zülpich as soon as possible.

This is what awaits you

• Support and administration of the Windows IT environment
• Point of contact for users in 1st and 2nd level support
• Handling of incidents and service requests by phone, ticket, or directly on-site
• Documentation and tracking of support cases in the ticketing system
• Error analysis and troubleshooting for hardware and software problems
• Support in the network environment (LAN, cabling, connectivity)
• Creation and management of user accounts, groups, and permissions in Active Directory

This is what you bring with you

• Completed IT training, e.g., as an IT specialist in system integration, or comparable experience
• Good knowledge of Windows operating systems and Microsoft 365
• Experience in IT support and with ticketing systems
• Knowledge of Active Directory
• Structured and solution-oriented work style
• Enjoyment of user interaction and a strong service orientation
• Very good German and good English skills

Varied tasks with a high degree of autonomy, short decision-making processes and a modern working environment, a collegial team and direct collaboration with specialist departments, and the opportunity to continuously develop your IT skills.

Sounds interesting? Then I look forward to your message or application. Let's have a casual chat!

• Provided in cooperation with the Federal Employment Agency.