IT System Administrator (m/f/d)

At Yalwa, bringing people together is our mission. We strive to make the digital world a place where people build real-life connections. Working at Yalwa means being part of a friendly, passionate team of people from over twenty-five different countries. You’ll have the opportunity to challenge yourself, evolve, share your knowledge, hone your skills and work on ambitious projects.

Are you a true IT all-rounder with a passion for hands-on solutions and experience with MacOS? You will play a central role in directly managing our IT systems, maintaining the office IT infrastructure, and resolving all technical issues on-site.

Responsibilities

• Primary contact of all IT-related issues in the office environment
• Ensure employee satisfaction through professional and friendly service
• Be open to deepen knowledge in Linux production environments and grow in this area
• Participate in a shared, rotating on-call duty to support live production systems
• Provide technical support and troubleshoot hardware, software, and network problems
• Manage and maintain all macOS client systems, including centralized administration via SimpleMDM
• Oversee the entire office network infrastructure (switches, routers, firewalls, VPNs, wireless, cabling)
• Administer and maintain office IT infrastructure (printers, phones, conference rooms, displays)
• Manage user accounts and permissions across IT systems
• Efficiently manage office services such as Jira, Confluence, and Google Workspace
• Monitor and handle tickets and IT requests
• Implement IT policies and procedures to ensure security and efficiency
• Plan and execute IT security projects, including security strategy development
• Create and maintain support documentation, knowledge bases, and training materials

Qualifications

• Completed vocational training or studies in an IT-related field
• 3 years of relevant work experience aligned with the job description
• Hands-on experience with MacOS
• Familiarity with Linux systems (a strong plus for growth into infrastructure roles)
• Proficiency in English
• Patient and service-oriented approach
• Strong ability to work independently and in a structured way

What we offer

• Pleasant working atmosphere in modern offices
• Hybrid work model
• Great team and enjoyable work environment
• A strong employer with a 15-year success story
• Further training and qualification opportunities
• Health promotion, massages, retirement plan, lunch, MacBook Pro and more

Ready to take your career to the next level? If you are looking for a company that cultivates talent and provides room to grow, Yalwa could be the right fit. Please send us your application today!

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet

Bad Schwalbach, Hesse, Germany — 2 months ago