Junior IT Support Specialist (m/w/d) — Office Technology and XR

Das ist der Job

You’ll get real responsibility from the beginning, and a clear path toward IT administration.

Darum lohnt es sich

GROW WITH US WHAT WE ARE LOOKING FOR You’ll join our technical team as the go-to person for everything related to office IT operations.

YOUR MISSION • Install, configure, and maintain desktop and laptop computers, peripherals, and related hardware • Set up and troubleshoot software applications, operating systems, and user accounts • Assist with network setup, cabling, Wi‑Fi, and basic connectivity issues • Provide first-line technical support to office staff for hardware, software, and connectivity problems • Support the setup, maintenance, and testing of XR equipment (VR headsets, AR devices, tracking systems, and related software) • Help manage inventory of IT assets and keep technical documentation up to date • Participate in office moves, new workstation deployments, and technology upgrades • Collaborate with the broader technical team on continuous improvement of office IT systems YOUR PROFILE • A reliable, organized way of working • A working knowledge of computer hardware, Windows, and macOS • Familiarity with common office software and user account basics • A willingness to learn networking fundamentals, structured troubleshooting, and XR system setup • Clear communication in German and English, and a service-minded approach to helping colleagues • The ability to handle routine tasks independently and to ask for guidance when something is new • Comfort with the physical side of the job: moving and mounting workstations, running cables, and occasional deployments outside core hours Preferred Qualifications • Exposure to IT asset and device management, for example Microsoft Intune, Jira, Active Directory, or similar tools — through coursework, an internship, or your own projects • An interest in structured IT operations: asset inventories, ticketing workflows, and documentation standards • Personal experience building PCs, setting up home networks, or working with VR or AR devices • Coursework, certifications, or self‑taught knowledge in IT support, networking, or immersive technology • Basic scripting, for example PowerShell or Bash From installing and configuring computers and software to setting up networks and supporting day-to-day technical needs across the office, you’ll keep our environment running smoothly.

A special focus of this position is hands‑on involvement with professional IT equipment and emerging XR technologies (VR, AR, and mixed reality systems). This role is designed for someone at the start of an IT career: a recent graduateora career changer with hands‑on IT experience.