L1 IT Support

Talent Acquisition || Recruitment || Human Resource Management || HRBP

• Experience: 3+ Years
• Job Type: Full-time
• Start Date: ASAP

Company Description

BaryTech is a multinational professional services company specializing in IT services and consulting, with offices in Germany, Austria, Belgium, Netherlands, France, Romania, India, and Bangladesh. We support digital transformation through a comprehensive suite of services, including IT infrastructure & services, managed IT services, cloud & security, software development, and silicon design & verification. BaryTech empowers businesses to achieve their maximum potential through technology and innovation, with a global presence and a commitment to excellence. For more information, visit barytech.com/services.

Responsibilities :

• Provide technical support for PCs, operating systems, printers, copiers, telephones, LAN, and WLAN networks.
• Act as the first point of contact for internal customers, addressing hardware, software, and IT concerns.
• Diagnose and resolve issues efficiently while maintaining a high level of customer satisfaction.
• Install and configure operating systems and applications through software distribution systems or manual installation.
• Use Active Directory and Intune/Azure to design, deploy, and implement group policies for Microsoft client systems.
• Troubleshoot technical issues related to Windows, network security, and system integrations.
• Handling Outlook and mailbox-related issues.

Qualifications :

• Strong knowledge of Windows operating systems and networking concepts (LAN, WLAN, TCP/IP).
• Proficiency with Active Directory, group policy management, and Intune/Azure for device and policy management.
• Familiarity with hardware troubleshooting for PCs, printers, and other peripherals.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to effectively support diverse teams.
• Ability to manage time efficiently while handling multiple tasks.
• Walk customers through installing applications and computer peripherals.
• Ask targeted questions to diagnose problems.

If you are an experienced L1 IT Support Engineer, please apply using “Apply Now” or send your application to btisinhakan@barytech.com asap mentioning the Job title as Subject and the location.

Thanks for your interest. We look forward to getting to know you.

Seniority level

• Seniority level

Mid-Senior level

Employment type

• Employment type

Full-time

Job function

• Job function

Information Technology

• Industries

IT Services and IT Consulting

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