machine learning engineer for customer support

ОписаниеSumUp is a financial technology company that empowers small businesses through easy-to-use financial solutions.

It serves more than 4 million merchants across over 35 markets and develops products that help small business owners run their businesses.ЗадачиArchitect, design, develop, and deploy AI solutions and systems in production environmentsCollaborate with data scientists, product managers, developers, and business stakeholders to deliver AI solutions for Customer SupportDevelop and maintain ML infrastructure and pipelines for data processing, model training, and servingOptimize and fine-tune machine learning modelsCollect, preprocess, and clean large text datasets for model training and evaluationApply software development principles, best practices, version control, CI/CD, and unit testingIntegrate machine learning solutions into software applications and platformsТребованияBachelor’s degree in Machine Learning, Computer Science, or an engineering-related field8+ Years of experience as a

Machine Learning Engineer building and deploying scalable machine learning or AI solutions and data-driven systemsExperience building AI products such as chatbot assistants and RAG systemsStrong software development engineering skills for large-scale production environmentsExperience with data version control, model serving, continuous monitoring, and alertingExperience building and deploying ML models using AWS, GCP, or AzureExpert Python skillsExperience with machine learning workflow orchestration, algorithm optimization, feature engineering pipelines, data ingestion, and transformationUnderstanding of data pipelines, APIs, Docker containers, and GitExcellent analytical and problem-solving skills with strong attention to detailWorking proficiency and communication skills in verbal and written EnglishNice to have: MLOps tools such as MLflow, Kubeflow, Airflow, and

LangfuseУсловияOffice-first setup in BerlinA dedicated annual L&D budget of €2,000VSOP program with an ownership stake in SumUp’s future successCorporate pension scheme matching up to 20% of contributions30-Day sabbatical after 3 years of employmentReferral bonusUrban Sports Club subsidy, Kita placement assistance, relocation assistance, and subsidized office lunches.