RHEL Linux Support Engineer (m/f/x) · 1562

Join our team as a RHEL Linux Support Engineer in Böblingen!

As a RHEL Linux Support Engineer, you will support one of the world's largest semiconductor test and measurement environments based on Red Hat Enterprise Linux. You will work closely with R&D engineers, Linux platform team, customer support team and end users to ensure reliable operation of more than 1,000 Linux workstations deployed as bare-metal and virtualized systems.

The workstations are a critical part of the R&D product development environment and are also delivered to customers as controller systems for the V93000 test platform. The role combines Linux administration, troubleshooting, user support and continuous platform improvement.

• Provide 2nd and 3rd level support for Linux-based R&D and customer workstation environments
• Troubleshoot and resolve complex issues related to RHEL, hardware, virtualization, networking and software installations
• Analyze and drive resolution of customer and internal escalation cases ("Yellow Flag" investigations)
• Support software releases, platform updates and integration activities
• Work closely with R&D, platform and infrastructure teams to identify root causes and implement sustainable solutions
• Maintain workstation configurations and ensure compliance with platform standards
• Create and maintain technical documentation, knowledge base articles and troubleshooting guides
• Contribute to automation initiatives that improve operational efficiency and user experience

Minimum requirements:

• University degree in Computer Science, Information Technology, Engineering, or comparable qualification
• Strong hands-on experience with Red Hat Enterprise Linux (RHEL)
• Proven Linux troubleshooting and system administration skills
• Good understanding of virtualization technologies and enterprise workstation environments
• Experience with Bash, Python, or similar scripting languages
• Solid networking knowledge including TCP/IP, DNS, DHCP and security fundamentals
• Strong analytical and problem-solving capabilities
• Customer-oriented mindset with excellent communication skills
• Ability to work independently while collaborating effectively within international teams
• Professional English skills; German is an advantage

Preferred Qualifications:

• Experience supporting large-scale Linux workstation environments
• Familiarity with ticketing systems and incident management processes
• Experience with configuration management and automation tools
• Understanding of software development workflows and release processes
• A permanent position in an exciting and growing team
• Flat hierarchies and flexible working hours
• Professional training and excellent development opportunities
• Attractive salary, a subsidy for the DeutschlandTicket, bike leasing and EGYM Wellpass membership
• Regular team and company events