SAP Program Manager

Das ist der Job

Perm Germany Remote Eligibility Candidates must hold a valid, employer-independent work permit for Germany.

Darum lohnt es sich

You will oversee service delivery, manage cross-functional teams, ensure SLA compliance, and drive continuous improvement across enterprise SAP environments.

Key Responsibilities • Lead end-to-end SAP AMS delivery across S/4HANA and/or ECC landscapes • Act as the primary point of contact for stakeholders across multiple service lines • Ensure service quality, availability, and performance against SLAs and KPIs • Coordinate delivery teams and manage day-to-day operational performance • Drive continuous improvement initiatives and service optimisation • Identify opportunities for system enhancements and process efficiencies • Manage team performance, staffing plans, and delivery metrics • Facilitate regular service reviews and stakeholder governance meetings Core Requirements • Proven experience in SAP Managed Services or Service Delivery leadership • Strong background in SAP S/4HANA and/or ECC environments • Experience managing large, distributed teams and complex programs • Excellent communication, problem-solving, and leadership skills • Strong commercial awareness and stakeholder management capability • Solid understanding of SLAs, OLAs, and contract-based service delivery Personal Profile • Strategic thinker with strong analytical and problem-solving skills • Proactive, ownership-driven leadership style • Client-focused with a long-term relationship mindset • Strong drive for quality, performance, and continuous improvement • Fluent in German and English (written and spoken) The Opportunity Join a fast-growing Digital Practice delivering enterprise-scale transformation and application services across major global organisations.

You will lead large SAP Application Management Services (AMS) programs, working with complex, multi-country landscapes and high-profile clients. Role Overview We are seeking a dynamic and results-driven SAP Program Manager to lead large-scale managed services engagements.