SAP Support Specialist

Many of the processes we fix for clients in Germany end in SAP: purchase orders, invoices, cost center postings. When a request from our workflow doesn't arrive there correctly, someone has to find out why.

That's the SAP Support Specialist. Full-time, from home anywhere in Germany. Chicago starts its day in your afternoon.

Five things you'll do

• Investigate why records from our workflows fail or arrive incomplete in SAP
• Check IDocs, interface logs and master data with client SAP teams
• Fix mapping and master data problems, or hand them over clearly described
• Test interface changes before go-live
• Document recurring errors and their fixes

Three things we need

• A degree in business informatics or economics, IT training, or comparable experience
• First SAP experience as a key user, in support or on a project (internships count)
• A basic understanding of purchasing or accounting processes

Also helps: SAP MM or FI; S/4HANA.

The terms

• Permanent full-time contract, from home anywhere in Germany
• Flexible hours
• 30 days of leave plus public holidays
• A company pension ResolveOps pays into
• A yearly training and certification budget
• Laptop and home office equipment

ResolveOps is an operations and technology consultancy in Chicago. We fix the request forms, approval routes, application connections and reports a business runs on; every assignment is agreed in writing first and ends with operating instructions the client's team can follow.