Senior Software Engineer, Integrations

About Gigs

At Gigs, we’re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 100 people across the US and Europe is backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

The Role

We’re looking for a Senior Software Engineer, Integrations who thrives at the intersection of engineering and impact. You’re a backend expert who doesn’t just write code — you connect systems, unblock teams, and turn complexity into seamless solutions. For you, code is a means to an end: delivering business value, creating elegant integrations, and helping products work smarter together.

What You Will Do

• Own complex problems end‑to‑end, from designing and building robust, scalable solutions to ensuring a high standard of quality across our engineering practice.
• Integrate with and maintain a wide range of APIs and external systems, primarily in Ruby. You’ll architect solutions that abstract diverse external behaviors and manage the complexities of asynchronous flows, distributed state synchronization, and dynamic data validation.
• Tackle the unique challenge of building a new telco operating system. This involves deep integration with existing telecom networks and a high degree of cross‑organizational collaboration to push projects forward and develop innovative products.
• Maintain the reliability of our systems, building for observability and participating in incident response. This includes coordinating advanced retry logic and contributing to support rotations for intricate external system interactions.

What We Are Looking For

• You have experience designing APIs and building backend services. You enjoy thinking about systems, and you care about the quality of the software you produce.
• You possess grit and technical ingenuity, persevering to design robust solutions for complex, evolving external systems and navigating dynamic behaviors through systematic debugging and experimentation.
• You are a strategic collaborator, adept at navigating large organizational structures and working effectively with diverse teams and stakeholders, and understanding the intricate business context behind commercial offerings.
• You have a strong desire to learn and quickly grasp new domains, including intricate regulatory flows and industry specifics, to build stable and compliant solutions.

Before You Apply

We expect a lot and operate with urgency and ownership. This won’t be the right place for everyone, and that’s okay. If you need a lot of structure, prefer to specialize narrowly and wait for direction, are uncomfortable making decisions with imperfect information or wearing multiple hats, or are looking for a “big company” setup, this role probably isn’t a fit. If you’re excited by the idea of building from zero, working with passion, and leaving your mark on something that matters, we’d love to meet you.

Work at Gigs

We know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in‑person collaboration to spark creativity and drive execution. We’re remote‑friendly by design, but we also offer hubs for those who need the energy and focus that only in‑person collaboration can bring.

• Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
• Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.

What We Offer

We offer competitive compensation and stock options, a stipend for your home office or work setup, a budget for learning and development, and a free phone and international data plan. Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.