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Job Summary We're opening eyes, hearts and minds to the impact that a pharmacy team can have in changing lives.
Join our group of talented, committed team members-pharmacists, pharmacy care coordinators, technologists, product strategists and more-to create and expand the delivery of personalized health support that people didn't even know could be possible.
The Senior System Administrator for Stellus Rx will be a key member of our Technology Team, working closely with leaders and across the organization to unlock the health of millions of Americans. We are a culture that is unabashedly driven by purpose — making a difference to patients and team members while growing at an accelerated rate.
AI-Assisted Troubleshooting & Issue Resolution • - Use AI tools to rapidly diagnose system and application issues — reducing mean time to resolution by replacing manual log review and root cause analysis with AI-accelerated investigation. • - Resolve issues reported by support teams related to applications and data storage; document resolutions in a structured, reusable knowledge base. • - Apply problem-solver thinking to complex infrastructure challenges, leveraging AI to generate and evaluate solution alternatives quickly.
Collaboration & Communication • - Provide clear verbal and written communication to development and infrastructure teams; contribute to project delivery and technical support efforts. • - Support team members through knowledge sharing, training, and technical guidance on system administration best practices. • - Work within an agile software development environment, understanding and contributing to requirement management processes.
AI-Assisted Troubleshooting & Issue Resolution • - Use AI tools to rapidly diagnose system and application issues — reducing mean time to resolution by replacing manual log review and root cause analysis with AI-accelerated investigation. • - Resolve issues reported by support teams related to applications and data storage; document resolutions in a structured, reusable knowledge base. • - Apply problem-solver thinking to complex infrastructure challenges, leveraging AI to generate and evaluate solution alternatives quickly.
Collaboration & Communication • - Provide clear verbal and written communication to development and infrastructure teams; contribute to project delivery and technical support efforts. • - Support team members through knowledge sharing, training, and technical guidance on system administration best practices. • - Work within an agile software development environment, understanding and contributing to requirement management processes.
Role and Responsibilities: AI-Augmented Operations & Automation • - Use AI-assisted tools and code generation (e.g., GitHub Copilot, Claude, or similar) to write, review, and optimize shell scripts and automation routines — replacing repetitive manual scripting effort. • - Leverage AI to accelerate system audits, generate configuration documentation, and surface anomalies in system performance data. • - Apply AI-powered monitoring and alerting tools to proactively detect issues before they impact availability or performance. • - Perform system audits and maintain configuration files, using automation to reduce manual overhead and improve consistency.
System Administration & Infrastructure Management • - Ensure uptime, performance, security, and resource efficiency of servers and multi-user computer systems within budget constraints. • - Install, configure, and maintain system updates, patches, and upgrades in accordance with change management policies. • - Monitor and tune systems to achieve optimal performance levels; maintain full infrastructure configuration including documentation. • - Configure and manage data storage solutions (SAN/NAS), backup/recovery systems, and disaster recovery methodologies. • - Evaluate, install, and resolve issues related to patches, system applications, and data storage impacting availability and performance.
Security & Compliance • - Implement and maintain system security policies and establish auditing procedures to ensure a secure computing and storage networking environment. • - Use AI-enhanced security tooling to continuously monitor for vulnerabilities, anomalous behavior, and policy drift. • - Suggest and assist in the implementation of practical data storage policies and procedures aligned with organizational standards.
Qualifications and Requirements: AI-Augmented Operations & Automation • - Use AI-assisted tools and code generation (e.g., GitHub Copilot, Claude, or similar) to write, review, and optimize shell scripts and automation routines — replacing repetitive manual scripting effort. • - Leverage AI to accelerate system audits, generate configuration documentation, and surface anomalies in system performance data. • - Apply AI-powered monitoring and alerting tools to proactively detect issues before they impact availability or performance. • - Perform system audits and maintain configuration files, using automation to reduce manual overhead and improve consistency.
System Administration & Infrastructure Management • - Ensure uptime, performance, security, and resource efficiency of servers and multi-user computer systems within budget constraints. • - Install, configure, and maintain system updates, patches, and upgrades in accordance with change management policies. • - Monitor and tune systems to achieve optimal performance levels; maintain full infrastructure configuration including documentation. • - Configure and manage data storage solutions (SAN/NAS), backup/recovery systems, and disaster recovery methodologies. • - Evaluate, install, and resolve issues related to patches, system applications, and data storage impacting availability and performance.
Security & Compliance • - Implement and maintain system security policies and establish auditing procedures to ensure a secure computing and storage networking environment. • - Use AI-enhanced security tooling to continuously monitor for vulnerabilities, anomalous behavior, and policy drift. • - Suggest and assist in the implementation of practical data storage policies and procedures aligned with organizational standards.
Preferred Experience: • - Experience with AI-powered monitoring, observability, or AIOps platforms. • - Familiarity with infrastructure-as-code tools (Terraform, Ansible, or similar) enhanced by AI-assisted authoring. • - Experience with AI prompt engineering in an operations or DevOps context. • - Scripting proficiency in Python, Bash, or PowerShell, with experience using AI code generation to accelerate development.
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