Gminds GmbH

You want to do more than set up our customers' digital workplace – you want to keep it running reliably? You are looking for an environment where you work close to the customer, take on responsibility quickly and solve problems directly?

Then let's talk. At GMinds we are a Google Cloud & AI full-service partner. We work closely with the Google Cloud team and go to market together. Our focus: helping companies work more productively, more securely and in a more modern way with Google Workspace, Gemini and integrated security solutions – and we live it ourselves: we think and work AI first. You come from the Microsoft 365 world and want to move to Google? Then you are in the right place too.

Your tasks with us:

As a Google Workspace Administrator / System Engineer you are responsible for the ongoing operation of our customer environments – from the ticket to the migration:

• Operations & support: You look after several customers' Google Workspace environments in 2nd/3rd-level support, process tickets according to agreed SLAs and resolve incidents in a structured way.
• Administration: You manage users, groups, organizational units, licenses, sharing settings and mobile device management in the Google Admin Console.
• Security & governance: You implement security policies, 2SV/SSO, DLP and Google Vault and ensure GDPR-compliant setups.
• Migration & implementation: You carry out migrations from Microsoft 365, Exchange or other platforms to Google Workspace from a technical perspective – including email, identities and data.
• Hybrid environments: You support customers who use Google Workspace and Microsoft 35 in parallel – including Entra ID integration, mail routing and coexistence.
• Automation & documentation: You automate recurring tasks with GAM, Apps Script or Python and document setups and runbooks for the team.
• Managed services: You help build our Managed Workspace & AI Services – including support for introducing Gemini in Google Workspace.

What you bring with you

• Completed vocational training or degree: IT specialist for system integration, a degree (computer science, business informatics or similar) or comparable qualification.
• Several years of experience in administration: as a system administrator or system engineer with Google Workspace and/or Microsoft 365 – ideally in a service environment.
• Sound know-how in Workspace or M365 administration: Admin Console or M365 Admin Center, Exchange Online, security policies, DLP and mobile device management – ideally you know both worlds.
• Migration experience: You have carried out or supported migrations from Microsoft 365, Exchange or other systems to Google Workspace.
• Identity & access management: Experience with SSO, SAML, LDAP sync or Entra ID integration.
• Basic understanding of email routing: DNS, SPF/DKIM/DMARC as well as network basics.
• Automation skills: Experience with GAM, PowerShell, Google Apps Script or Python is a plus.
• AI-first mindset: You think and work AI first and use GenAI tools such as Gemini, Gemini Notebook, Claude or ChatGPT as a matter of course in your daily work – for example for troubleshooting, scripts and documentation.
• Certifications: (e.g. Associate Google Workspace Administrator or Microsoft 365 Administrator) are a plus, but not a must.
• Service orientation: You work in a structured way, keep an overview even with many tickets and communicate clearly with end users and customer IT.
• Hands-on & team player: You get stuck in, share your knowledge and want to build something together.
• Very good German and good English language skills.