Skyhigh Security

Role Overview

Deliver world class web classification in a cybersecurity environment building on close collaboration with internal and external stakeholders.

Responsibilities

• Develop and maintain automation processes for ingestion of intelligence data, quality assurance, and regular delivery.
• Establish a continuous quality assessment of both external and internal intelligence feeds and collaboration with 3rd party vendors.
• Develop metrics that demonstrate the success of our solution and identify areas that need improvement.
• As a Subject Matter Expert on automated content classification, you support the Product Management- and Tech Support teams in individual customer engagements.
• Implement customer feedback and change requests into the overall classification stack. Collaborate with all relevant internal resources to establish a coherent content assessment across the On-Premise and Cloud product portfolio.
• Identify valuable external feeds to enrich Skyhigh Security’s data set to up-level customers’ ability to design their security and compliance policy.
• Develop customer specific categorization schemes and work with Engineering on the implementation throughout the product portfolio.

Skills / Qualifications

• Python Proficiency: Strong hands‑on experience with Python is required, specifically using libraries for web requests, data parsing, and API integration. Knowledge of Perl will be a plus.
• Web Technology Knowledge: Strong understanding of how the web works (HTTP, DNS, WHOIS, DOM structure, SSL/TLS certificates).
• Threat Intelligence Experience: Familiarity with common threat feeds (e.g., VirusTotal, Cisco Umbrella, AlienVault) is a plus.
• Communication: A customer‑oriented interest to work with Tech Support, customers and vendors to identify categorization disputes, and provide options to solve them. Also establish common grounds on quality expectations with our vendors.
• Networking: Ability to build relationships with external data providers.
• Autonomy: You will be responsible for "establishing" the network, meaning you need a self‑starter attitude to research and implement the best tools for the job.

Company Benefits and Perks

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We’re serious about our commitment to a workplace where everyone can thrive and contribute to our industry‑leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.