IT Service & Support - Berlin Transport - Berlin · 60k

We specialise in providing innovative automation solutions for transportation systems, combining advanced technology with a strong commitment to improving urban mobility. Known for our expertise in developing and maintaining robust IT solutions, the organization focuses on streamlining operations, enhancing reliability and sustainability, and meeting the evolving demands of modern transportation networks.

Your Tasks

• Provide first and second-level customer support.
• Conduct product installation and training at customer sites.
• Perform error analysis in collaboration with system developers.
• Create and update documentation and manuals.
• Develop test specifications based on software requirement documents.

Your Profile

• Completed studies in computer science or a related field.
• At least two years of practical experience in IT system support and customer service, preferably including system integration, system testing, or software development.
• Strong communication skills for working with customers and system developers.
• Programming knowledge in JAVA, C++, or C#; experience with databases like Oracle and PostgreSQL is advantageous.
• Familiarity with operating systems (Windows, Windows Server, Linux).
• Desirable but not essential: experience with networks, virtualization, scripting, and monitoring.
• Fluency of German and English.

What We Offer

• Opportunities for remote work.
• 30 days of vacation annually.
• Convenient office location with good transport connections along the Spree.
• Employee events and team-building activities.
• Support for balancing family and career.
• Company pension scheme and capital-forming benefits.
• Access to training and development programs.
• Accident insurance, a works council, and a company doctor.

Join our team and contribute to shaping the future of transportation automation!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting, Software Development, and Transportation Programs