IT Specialist (m/f/d) · 3rd Level

New Media Service GmbH (NMS) is an IT system house in Singen (Hohentwiel) on beautiful Lake Constance. A further location is in Heidelberg. NMS IT consultants operate nationwide in Germany, Austria and German-speaking Switzerland. Both remotely and on site. Our specialists are deployed in whichever way makes the most sense for the project.

Are your skills in 3rd level support unbeatable? Are you communicative and do you enjoy working in a team?

Then we have the perfect job for you!

Become a 3rd Level Support Engineer (m/f/d) at New Media Service GmbH.

Location

Partly working from home in
69115 Heidelberg or Singen (Hohentwiel)

Job type

Working hours

Flexitime
Monday to Friday

Qualifications

completed vocational training and practical experience in the IT sector

Language

Certification

What we offer

• Company car
• Employee benefits
• Company bike leasing
• Free drinks
• Free parking spaces
• Hybrid workplace following successful onboarding
• Company pension scheme
• Company professional development
• Team events

Your responsibilities

• Analysis, review and resolution of faults and problems in the IT environment in third-

level support

• Resolution of complex issues at a global level
• Analysis and processing of non-standard business requirements
• Creation and documentation of global processes and standards
• Creation, installation, configuration and documentation of new infrastructures

(Azure, Hyper-V, VMware, Veeam, network solutions,…)

• Further development of existing infrastructures
• Migrations of various systems
• Training customers and colleagues in technically demanding subject areas

We offer:

Company pension scheme

Company professional development

Company events

Company car

Flexitime

Working from home

Free drinks

Free parking space

IT jobs in a young, dynamic team with great customers and projects

New Media Service GmbH is a young and dynamic IT system house headquartered in Singen (Hohentwiel). A further location is situated in Heidelberg.

We specialise in operational support & the implementation of cloud solutions as well as IT transitions. Our IT professionals are ITIL and Microsoft certified. We work daily in enterprise IT environments with up to 50,000 users.

Your career

at NMS

For further information about our company and why you should work with us, please visit our Careers section. If you have any questions, please feel free to contact us directly. We look forward to receiving your comprehensive application, including your salary expectations and notice period.

Unfortunately, applications sent by post cannot be considered.
Please note that you have the option to send us your data in encrypted form. To do so, please send us the password in a separate email.

One conversation is enough to find out where IT, Microsoft Cloud and AI can take real weight off day-to-day business.