Software Product Manager – Digital Platform

Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are seeking a talented and experienced Software Product Manager to join our Digital Platform Engineering unit at WSA. In this position, you will play a crucial role in aligning, shaping and pushing execution of a product roadmap for our digital, mainly cloud‑based engineering platform, driving innovation and delivering best‑in‑class solutions that meet the evolving needs of our SaaS product delivery organizations. If you are passionate about cloud technology and have a track record of success in Software product management, we want to hear from you.

What you will do

Customer Focus

• Maintain a deep understanding of customer pain points and use cases related to Digital Platform adoption
• Gather customer feedback through various channels and incorporate insights into product planning and decision‑making processes
• Support marketing and business owners with go‑to‑market strategies and product launch planning

Product Development

• Define and drive the product roadmap for our Digital Platform, aligning with the company strategy and the demand from our SaaS products
• Collaborate closely with cross‑functional teams across sites, including SaaS product delivery organizations, Digital Platform product owners and architects to define technical requirements and acceptance criteria, maintain product backlogs, and drive the development and delivery of the Digital Platform

Optimization and Performance

• Champion agile methodologies to accelerate product development cycles and ensure continuous improvement
• Monitor KPIs to track the performance and effectiveness of our Digital Platform service offer
• Identify opportunities for performance optimization and cost reduction to maximize value for WSA

Governance and Compliance

• Ensure compliance with regulatory requirements, security and privacy standards
• Collaborate with quality, legal, information security teams and Digital Platform architects to align on best practices, guidelines and controls for secure and compliant Digital Platform evolution and adoption

Roadmapping and Stakeholder Management

• Shape the backlog and roadmap for our Digital Platform, aligning with the company strategy and the demand from our SaaS products
• Establish stakeholder panels to identify and prioritize business needs, including functional and non‑functional success criteria (e.g., service level objectives)
• Promote roadmap items, purpose and priorities to establish visibility and transparency

What you bring

Experience

• Master’s degree in computer science, engineering, business, or related field; MBA or advanced degree is a plus
• Proven experience in software product management roles, ideally with a focus on cloud platforms or Platform as a Service (PaaS) offerings
• Thorough understanding of cloud computing principles, including service offers of public cloud providers (e.g., AWS, Azure, GCP) and cloud‑native architectures
• Certification in Agile Software Product Management is a plus
• Proven track record of defining and leading product roadmaps for cloud platforms or similar technologies, aligning product strategy with corporate goals

Personal competencies

• Demonstrated ability to develop and execute product strategies, drive cross‑functional collaboration in a hybrid, multi‑cultural and multi‑site setup, and deliver results in a fast‑paced, agile environment
• Analytical mindset with a data‑driven approach to decision‑making, leveraging metrics and insights to drive product improvements and business outcomes
• Expertise in applying agile methodologies to optimize product development cycles, coupled with experience in monitoring performance metrics and ensuring compliance with industry standards and security regulations

WSA is an equal‑opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

At WSA, we provide innovative hearing aids and hearing health services. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes. Sounds wonderful? We can't wait to hear from you.