Technical Expert (m/f/x) Enterprise Licensing Application, Linux Servers 1558

Are you experienced in Enterprise Applications, Linux Server administration, with a passion for troubleshooting and support? We offer an exciting 15-month full-time opportunity via personnel leasing (ANÜ). Join the Licensing Application Team of our customer, a global leader in automated test systems for the semiconductor industry and help ensure the reliable operation of business-critical applications.

Your profile:

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field with experience in software licensing or enterprise application support
• Strong knowledge of operating systems (Windows/Linux), networking fundamentals and license server administration
• Strong technical troubleshooting skills with the ability to diagnose and resolve software licensing, system, network and integration issues across global environments
• Customer-focused mindset with excellent communication skills and experience managing support incidents, escalations and stakeholder interactions
• Strong analytical and problem-solving capabilities, including root cause analysis, issue trend identification and continuous improvement initiatives
• Experience with process automation and scripting (e.g., Shell, PowerShell, Python), combined with the ability to collaborate effectively across global, cross-functional teams and cultures

Your responsibilities:

• Provide expert technical support and troubleshooting for software licensing systems, license servers and customer deployment environments
• Manage and resolve licensing incidents and escalations while ensuring a high level of customer satisfaction
• Perform root cause analysis and drive continuous improvement to reduce recurring licensing issues
• Develop and maintain support documentation, training/documentation and standardized support processes
• Collaborate globally with Product Management, IT and Field Service teams to support licensing operations and business objectives

What we offer:

• A temporary position (15 months) with personnel leasing (ANÜ) in an exciting and growing team
• Hybrid work model
• Flat hierarchies and flexible working hours
• Professional training and excellent development opportunities
• Attractive salary, a subsidy for the DeutschlandTicket, bike leasing and EGYM Wellpass membership
• Regular team and company events

Further information about Nash Technologies please refer to www.nashtech.com

Welcome to Böblingen! No better place to work and live. - See movie of the town of Boeblingen below.