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• Administration and support of the system and application landscape
• Management of the Windows server and client environment, including virtualization with Microsoft Hyper-V
• Management of the IT infrastructure, including LAN, WAN, firewalls, monitoring, backup, and telephony
• Management of Microsoft Office 365 applications, including the cloud environment
• Management of Microsoft Dynamics 2017 (NAV) and Microsoft Dynamics CRM (Power Platform), including interfaces
• Administration and optimization of the existing infrastructure and cloud systems
• Support and further development of Microsoft Dynamics 365 Sales and Business Central
• Design and coordination of IT projects and processes
• Collaboration with external development teams
• Support and consultation for SHERA teams on IT-related matters
• Point of contact for employees regarding IT questions and technical issues

Requirements

• Completed vocational training as an IT specialist or an equivalent degree/qualification
• Strong knowledge of Microsoft Windows Server
• Knowledge of Active Directory
• Experience with Microsoft Power Platform
• Knowledge of DevOps methodologies is an advantage
• Strong service and customer orientation
• Analytical mindset
• Ability to translate complex requirements into technical solutions
• Team player
• Excellent communication skills
• Initiative and motivation
• Willingness to engage with new technologies and processes
• Entry-level candidates are welcome

Core Competencies

Demonstrates strong expertise in managing Windows Server environments, Microsoft Office 365 applications, and Microsoft Dynamics systems, while effectively collaborating with teams and translating complex IT requirements into actionable solutions.

Highest-signal resume keywords

• Microsoft Windows Server Management
• Microsoft Office 365 Administration
• Microsoft Dynamics 365 Support
• Active Directory Knowledge
• Customer Service Orientation

ATS Optimization Keywords

Hard Skills

• Microsoft Hyper-V
• IT Infrastructure Management
• LAN/WAN Management
• Backup Solutions
• Telephony Management
• Microsoft Dynamics NAV
• Microsoft Dynamics CRM
• DevOps Methodologies
• Cloud Systems Optimization
• Analytical Problem Solving

Soft Skills

• Excellent Communication Skills
• Team Player
• Initiative and Motivation
• Service Orientation
• Analytical Mindset

Certifications & Qualifications

• Vocational Training as IT Specialist
• Equivalent Degree/Qualification

Industry Keywords

• IT Administration
• IT Support
• Project Coordination
• External Development Collaboration
• Technical Consultation